Ordering via telephone:
USA & CANADA: 800-274-6815
International: 518-793-5677
Ordering via fax:
USA & CANADA: 800-585-4443
International: 518-793-6491
Click here to get the Printable Mail/Fax Order Form
You'll need the Adobe Acrobat Reader to view our order form. You can get it here.
Ordering via mail:
Money orders, cashiers checks, personal checks and credit cards, are accepted by mail. Approved open account orders must be accompanied by a signed, hard copy purchase order. Mail payments to:
RELIABLE GOLF COURSE SUPPLIES
643 UPPER GLEN STREET
QUEENSBURY, NY 12804
Click here to get the Printable Mail/Fax Order Form
You'll need the Adobe Acrobat Reader to view our order form. You can get it here.
Credit Cards:
Custom Printed Orders:
All custom printed orders must be pre-paid. Sorry, No C.O.D.'s. Please allow 3 to 4 weeks from the receipt of your complete order for printing. Please specify event date and allow adequate time for shipping. Rush Services may be available for an additional 25% charge. Please call for availability. Confirming orders via mail or fax will help to ensure proper spelling and layout.
Shipping Information
Unless you specify otherwise, we will ship your order via UPS Ground. UPS does not ship to PO, FPO or APO boxes. Please provide us with your street address - not your PO Box. Oversized items will be shipped Freight Collect, FOB Queensbury, via Truck. A freight quote may be obtained anytime by calling us toll free at 1-800-274-6815.
Returns
Prior to any product returns, a Return Authorization Number must be obtained through our customer service department by calling 1-800-274-6815. Clean and unused merchandise in its original packaging may be returned within 30 days of date of receipt to avoid restocking fees. In-stock merchandise returned after 30 days of receipt carry a 20% restocking fee. No returns are accepted on sale items, special, COD or custom orders. Defective merchandise may be returned subject to manufacturer's or Reliable Racing Supply's warranty. Reliable Racing Supply reserves the right to inspect all returns for warranty determination. Shipping and handling charges will only be refunded when due to our shipping errors or manufacturer's defect.
Claims - Loss or Damage in Transit
The buyer is responsible to examine packages for any damage, loss or shortage and to note any discrepancies on the bill of lading BEFORE SIGNING. Buyer must file a freight claim with the carrier involved. Claims for missing items must be made within 10 days of receipt of goods. Reliable Golf Supplies cannot be responsible for items lost, damaged or delayed in shipping.
Guidelines For The Supply Of Computer Generated Artwork
We are a Mac-based house and currently accept files generated in Macintosh-based Adobe Illustrator (version 3.0 or higher), QuarkXpress (version 3.0 or higher), and Adobe Photoshop (version 3.0 and higher). Acceptable media options are: 3.5" diskette, Iomega Zip, Imation Super Disk, or CD.
Where possible, convert all fonts to outlines (or paths, etc.). If this is not possible, be sure to provide both screen and printer versions of all fonts used in your document.
In all cases, provide ALL supporting TIFF and EPS images used in the document. Always send a copy of the file (never the original or only copy).
We can accept compressed files.
NOTE: Files submitted in formats outside of these requirements may still be acceptable, but are subject to review by our Art Department staff.
Artwork may also be e-mailed to: artwork@relibleracing.com
Please compress any/all larger files for best results. Images/logos/art that exceed 2MB after compression should be sent via regular mail.
